E-Learning

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This e-learning will be taken by Hamkae Center’s part-time trainee canvassers, who are typically 2nd-generation Asian Americans from 16 to 35 years old. They are relatively tech savvy and tend to lean progressive, and they are motivated by the opportunity to gain civic engagement skills and positively impact Asian American communities.

Since many of the trainees are new to canvassing, they have difficulty navigating the MiniVAN canvassing app and interacting with frustrated or nervous voters. Fear of rejection and/or objections hold some back from engaging more deeply with voters. 

Additionally, training canvassers is taking too much time out of staffs' schedules. The initial live virtual training takes up to two hours, and after that, mentors spend extended field sessions helping trainee canvassers develop the confidence they need to interact with voters on their own.

This e-learning addressed the need for more effective and engaging training for Hamkae Center's part-time canvassers. Their previous program involved a single virtual training session before entering the field, leading to limited knowledge retention and extended training times in the field. This e-learning aimed to facilitate skill mastery before entering the field through demonstrations and interactive scenarios and simulations.

The e-learning successfully allowed trainees to learn best practices for promoting civic engagement and gain confidence when using MiniVAN and interacting with voters. In feedback given after the course, learners reported loving how interactive it was and how it exposed them to different voting scenarios. Consequently, the overall time Hamkae Center staff spent training canvassers, starting from the initial live virtual training to the last in-field shadowing session, has decreased.